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OXARI AI

​Explore the advantages of integrating artificial intelligence with the versatility offered by the OXARI platform

Envision a ServiceDesk that operates with unparalleled speed, efficiency, and effectiveness.

By leveraging OXARI AI, which merges artificial intelligence with IT Service Management systems, you can achieve this and much more. Our sophisticated algorithms streamline ticket processing by automating mundane tasks and cutting down response times, ensuring that your users receive assistance more swiftly than ever.​

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OXARI AI represents a leap forward in efficiently managing service requests, transforming the approach to ITSM into something more intuitive and impactful. Moreover, the inclusion of AI aids in lowering the costs associated with end-user support.

Our platform goes beyond analyzing past data; it also streamlines daily operations and processes, reducing the necessity for additional staffing. The strategies we employ enhance operational efficiency and boost user satisfaction.

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Efficient service
service requests with the help of AI

Try it for free
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Functionality

01

Suggesting
Solutions

The OXARI ServiceDesk proactively offers solutions to users right from the moment they initiate a new request.

By examining the ticket’s content, categories, historical data, and the internal knowledge database, the AI recommends possible solutions or points to relevant help articles, thus accelerating the ticket resolution process.

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Personalized
replies

OXARI leverages AI to augment engineers’ responses by recommending solutions tailored to the described issue.

By examining the report’s content, it suggests more accurate and potent resolutions, even in cases of vague descriptions, markedly boosting the support team’s efficiency.​

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03

Dynamic
knowledge base

OXARI AI enables the automatic generation of knowledge base articles from solutions given by support engineers.

Once a solution is approved, the AI crafts a comprehensive new article, making information more readily accessible to all users.​

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Advantages

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Reaction
time

By offering rapid solution suggestions at the problem reporting phase, OXARI AI reduces response times, ensuring customers receive prompt assistance.​

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Service
efficiency

Customized AI responses and the agile development of a knowledge base enable quicker and more accurate problem resolution, enhancing the efficiency of the service.​

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User
satisfaction

Swift and effective request resolution leads to increased service satisfaction among users, positively influencing their experience with IT services and support.​

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Faster help
lower costs
full satisfaction

Try it for free
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Try OXARI
for free

  • Free demo

  • Test in your own environment

  • Technical support

  • Try for 30 days

Try OXARI
for free

Try OXARI
for free

With OXARI we have automated IT department work. The intuitive interface and the freedom to adapt the application to organization's individual needs is the key strength of this software.

Filip Kielban
IT Project Manager

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OXARI AI
Artificial intelligence
OXARI ServiceDesk
System tickets and problems management, with SLA compliance analysis.
Workflow
(optional)
Knowledge Base
(optional)
OXARI CMDB
Central database of hardware configurations and services, and logical flow chart of infrastructure component relationships.
OXARI Asset Management
Automatic resources inventory taking, relationships and documentation database.
OXARI MDM
Android-based remote mobile devices management.
Central Register of Contracts
Civil law contracts recording in accordance with the current legal obligations.
Sygnalista (Whistleblower)
Anonymous violations reporting process management and corrective actions record.

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On-premise
Your server installation
Chmura OXARI
Access to the demo in our cloud

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