Blog

The ITSM market is growing at a record pace. Companies are investing in modern platforms to keep up with the increasing complexity of IT environments, the need for automation, and growing user expectations. Find out what is driving this change and why ITSM is becoming the foundation of modern organizations.

How to prepare an organization for the NIS2 Directive? Learn about future obligations, incident reporting procedures and key cybersecurity principles.

Discover the most common ServiceDesk issues and learn how to solve them. Improve efficiency, automation, and communication within your IT team.

Discover effective ways to manage incidents and changes in your company with a CMDB. Build a stable IT environment - see how OXARI does it!

What is business process automation and how does it work? In which areas is it most effective, and what tools can help implement it? Find out!

Effective change management in an organization. What are the best ITIL change management practices, and how can changes be implemented step by step? Check out the guide!

Automate your IT management with OXARI and ITManager. Take advantage of funding from the KPO Digitalization Loan and the Dig.IT program—now is the perfect time to accelerate your digital transformation. Learn more!

There are many ITSM systems on the market, but only a few can boast independent certification. The Pink Elephant certification is a prestigious distinction awarded by a global organization that assesses the compliance of ITSM systems with best practices.

What is an organization’s digital transformation, what does its implementation involve, and which tools are worth using for this purpose?

What exactly is process digitalization and what does it involve? How does digitalization differ from automation? And what benefits does digital transformation bring? We explain!

What is IT system security? What threatens IT systems, and which solutions are worth implementing to protect them effectively?

What is IT system integration, and how does it work? Learn the key methods of IT system integration and examples of its use.

What is IT infrastructure and what are its components? Why is proper IT infrastructure maintenance so important? Check out our guide!

What benefits does the use of ITSM tools bring to the financial sector? Find out!

OXARI AI is developing forward-looking automatic summarization features in ITSM, focusing on intelligent incident history summarization, technical recommendations and ticket prioritization.