What Is Enterprise Architecture? Definition and Its Role in Organizations
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What Is Enterprise Architecture? Definition and Its Role in Organizations

What is enterprise architecture and what functions does it serve within an organization? Find out how to manage a company and achieve successive business goals!
2024-06-19
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ITIL – What Is It?
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ITIL – What Is It?

The ITIL methodology – definition, key principles. Discover the best practices that support effective and efficient IT service management in an organization.
2024-06-18
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NIS2 Directive – What Is It and Who Does It Apply To? Key Information
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NIS2 Directive – What Is It and Who Does It Apply To? Key Information

What is the NIS2 Directive and who does it apply to? Learn the key principles of NIS2 and the changes it introduces to the management of essential entities.
2024-05-05
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What Is IT Asset Management and How Does It Work?
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What Is IT Asset Management and How Does It Work?

Responsible IT asset management in an organization. See how ITAM tools help monitor the actual state of company resources.
2024-04-11
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Incident Management – What Does It Involve?
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Incident Management – What Does It Involve?

Effective management of security incidents. Learn what the incident management process entails and which tools are worth implementing in your company.
2024-04-05
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IT Support Levels – How Can They Help Resolve Your Ticket?
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IT Support Levels – How Can They Help Resolve Your Ticket?

What are IT support levels and how do they work? See what professional technical support looks like in practice. Explore our guide!
2024-03-25
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IT Monitoring – What Is It and What Benefits Does It Bring?
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IT Monitoring – What Is It and What Benefits Does It Bring?

Effective monitoring of IT infrastructure – what is it and how does it work? Find out why implementing an IT monitoring tool is worth it for your organization.
2024-03-18
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Ticketing System – What Is It and What Functions Does It Have?
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Ticketing System – What Is It and What Functions Does It Have?

Ticketing system – what is it and how does it work? Discover the key functions of a ticket management system and the benefits of implementing it in your company.
2024-03-11
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Automating the installation of applications
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Automating the installation of applications

What should you pay attention to when choosing a good ticketing system? Here are the most important substantive and technical aspects that should be analysed.
2023-07-07
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Hardware and Software Inventory in an IT Company
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Hardware and Software Inventory in an IT Company

IT inventory is a key element of managing assets in a company operating in the IT sector. Learn more!
2023-07-06
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How Is Mobile Phone Management Handled in a Company?
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How Is Mobile Phone Management Handled in a Company?

Learn how to effectively protect company smartphones and tablets — remote management, location tracking, device lock and inventory with an MDM system.
2023-06-15
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Helpdesk – What Is It and How Does It Work?
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Helpdesk – What Is It and How Does It Work?

What is a helpdesk and how does it work? Find out why it’s worth implementing a help desk system in your company and what to consider when choosing the right software!
2023-05-23
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How to Better Manage an IT Business?
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How to Better Manage an IT Business?

Every IT organization requires the implementation of a specific management approach to operate efficiently and optimally.
2023-05-10
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What Is ITSM and What Benefits Can It Bring to Your Company?
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What Is ITSM and What Benefits Can It Bring to Your Company?

ITSM consists of tools that enable better management of IT services within an organization.
2023-05-10
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What Benefits Does an Effective Asset and Configuration Management System Bring?
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What Benefits Does an Effective Asset and Configuration Management System Bring?

Maintaining a register of an organization’s IT infrastructure is essential for identifying configuration items, monitoring all used equipment, and responding to emerging issues.
2023-05-02
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