Case study

Success stories of companies like yours

We’ve carried out thousands of OXARI implementations for our clients. Discover the stories from our collaborations.
A medical company streamlined its priorities and gained rapid insight into IT tickets thanks to OXARI
“The greatest improvement is the full automation of ticket handling—each one goes to the right person, and priorities are set automatically. This allows IT staff to focus on solving problems rather than managing the process.”
IT Service Desk Manager
A medical industry company
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How AMIC POLSKA Sp. z o.o. improved ticket management across 128 fuel stations with the OXARI platform
Systematic management of service tickets enables full control over the progress of their resolution and makes it easier to identify critical service points. In the case of such a large number of our stations, effective ticket management requires an advanced ServiceDesk system such as OXARI.
Mariusz Banasiak
Senior IT Manager w AMIC Energy
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Implementation of a modern ITSM system at the University of Wrocław
The University of Wrocław has opted for a comprehensive ITSM system. The goal was to centralize services, digitize processes, and regain control over the university’s assets. Thanks to the implementation of OXARI, the university has improved ticket handling and asset inventory and has taken a significant step toward digital transformation.
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P.A. NOVA streamlined its IT processes with OXARI
"Implementing OXARI and ITManager has significantly improved our daily work—from user requests to IT asset management. Thanks to intuitive tools and extensive functionalities, we have gained better control, automation, and full transparency of our IT environment. We wholeheartedly recommend Infonet Projekt as a reliable partner for ITSM solutions."
Mariusz Horyń
Kierownik IT, P.A. NOVA S.A
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KRUS in digital transformation. How the OXARI system improved IT management in a public institution
“The implementation of the OXARI system enabled the transformation of the authorization process from traditional paper-based to electronic. This accelerated operations related to access management for systems and applications, while ensuring better control over assigned permissions. Thanks to the digitization of processes, KRUS significantly reduced the risk of errors and accelerated its response to user needs.”
Tomasz Szczypior
Główny informatyk, KRUS
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How Koleje Małopolskie automated IT equipment management and service requests
“Implementing the OXARI ITSM system has helped us monitor and manage our IT infrastructure. The greatest benefit we have observed is the full automation of processes related to managing IT assets and software. Thanks to the integration of various modules such as Asset Management and CMDB, we can now diagnose problems much faster and minimize risks related to outdated licenses or existing assets.”
Andrzej Jarosz
Dyrektor Departamentu Informatyki, Koleje Małopolskie
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How Octopus IT streamlined multi-client support within a using OXARI
“The OXARI system allowed us to organize IT tickets, shorten response times, and improve the comfort of our team’s work, ultimately increasing the satisfaction and peace of mind of our clients. It’s an investment that quickly began delivering measurable results.”
Kamil Wójcicki
Członek Zarządu, Octopus IT
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