News

Another Batch of Updates in OXARI ITSM

Configuration Database for Computers and Software in OXARI Desktop Agent

We have expanded OXARI Desktop Agent with a new configuration database feature that enables detailed tracking and management of computer configurations and installed software. This enhancement makes IT asset management more intuitive and efficient, providing better control over a company’s resources.

Software Compliance Management in OXARI Licence Management

We have introduced an advanced tool for managing software compliance—OXARI Licence Management. This comprehensive solution allows for effective oversight of license scope and inventory, ensuring full compliance with applicable regulations and minimizing legal risks associated with software licensing.

Remote Desktop Access in OXARI Desktop Agent

OXARI Desktop Agent now offers remote desktop access, allowing IT support teams to assist users without being physically present at their workstations. Additionally, it is worth noting our Service Desk module, which centralizes service requests, automates ticket registration, and accelerates incident response times. What’s more, the Service Desk module helps organizations meet the requirements of the NIS2 directive by enabling efficient management and reporting of security incidents in accordance with new regulations. This functionality significantly streamlines IT support and management processes, ensuring fast and effective assistance when issues arise.