The medical industry faces many challenges related to managing a vast number of resources. Advanced technological solutions such as an Asset Management system for hospitals enable responsible control over organizational assets, medical resources, buildings and IT infrastructure. Optimization and automation of management processes using modern tools support the operational efficiency of medical facilities and improve their overall functioning.
What Is the Role of ITSM in Hospital Management?
OXARI Asset Management is one of the key tools within the comprehensive ITSM software available in our offering. The ITSM system supports modern management of medical facilities by helping standardize IT processes and integrate the services necessary for the proper functioning of hospitals. IT service management is especially important in the medical sector, where every system failure may have a direct impact on patients’ lives.
If you want to learn more about what Asset Management and ITSM are, explore the other articles prepared by our experts.
ITSM in Managing a Hospital’s IT Infrastructure
The IT infrastructure in hospitals includes a wide range of equipment and technologies—from computers to software supporting diagnostics, medical documentation and patient monitoring. IT administrators in medical facilities are responsible for managing system updates and network infrastructure. They must also be prepared to respond quickly to unexpected events or failures. OXARI Asset Management software supports ITSM in controlling all technological resources, ensuring system updates, server monitoring and software license management.
ITSM in Managing Buildings and Physical Infrastructure
Asset Management software in the medical industry also enables management of technical systems related to building infrastructure, such as ventilation, electrical systems and building equipment. ITSM, supported by Asset Management tools, allows monitoring the technical condition of hospital facilities to ensure their proper functioning. This solution helps facility managers make decisions regarding building inspections and the maintenance of technical systems.
Why is this so important? A failure of the ventilation or electrical system may require postponing or cancelling medical procedures, which can directly affect patients’ health and even their lives. Asset Management for hospitals enables rapid response when any irregularities are detected. Automating maintenance processes reduces the risk of failures and improves comfort and safety for both patients and medical staff.
Benefits of Using ITSM in a Hospital Environment
ITSM significantly improves hospital management. The use of modern software in the medical sector enhances efficiency in resource management, reduces operational costs and improves the quality of services. Automation of administrative and technical processes greatly decreases the risk of errors. Real-time resource monitoring accelerates the resolution of potential infrastructure issues. ITSM also supports better lifecycle management of resources, resulting in fewer downtimes and greater reliability of the entire infrastructure.



