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Hardware and Software Inventory in an IT Company

IT inventory is a crucial part of asset management for companies in the information technology industry. It involves not only creating a register of end-user devices or server room equipment, but also maintaining control over the software used—especially in the context of license expiration. How should this task be approached? The best solution is to use a system that automates hardware and software inventory. Learn more below.

Hardware and Software Inventory in an IT Company – Why Is It Necessary?

IT companies have significant demand for both hardware and software. Therefore, to meet legal requirements related to asset registration and to maintain control over IT resources, such organizations need a reliable system. Without it, conscious, agile and effective management of IT assets is extremely difficult.

The reason is simple: staff responsible for asset management need constant access to reliable and up-to-date data on IT resources at every stage of their lifecycle. This is why efficient inventory of the computer network is essential—ensuring all devices and software in use are included in the register.

This is not only about legal obligations. Computer inventory is also necessary for practical reasons related to optimizing asset usage. Neglecting this area may lead to:

  • unnecessary expenses that burden the organization’s budget,
  • hardware shortages—e.g., when a key software license expires or an unmaintained server fails,
  • employees taking more equipment than needed, despite the lack of real demand,
  • difficulties in determining how IT devices in your company’s inventory are being used.

For these reasons, more and more companies invest in ITSM systems designed for hardware and software inventory—asset management software.

IT Inventory: What Does Professional Asset Management Look Like?

Choosing a good system that supports computer network inventory allows much better and more conscious use of company resources. Such software enables full integration of information about employee-used equipment with the company’s asset register.

Within an asset management system, you can expect, for example:

  • automatic computer inventory, meaning reading hardware and software configuration and enabling control,
  • continuous updating of the IT asset register, ensuring managers always have access to current information,
  • the ability to register other company assets, such as medical devices or production line equipment,
  • relationship mapping, enabling linking assets together so they can be precisely assigned to categories,
  • efficient ticket handling, both for employees requesting resources and service-related tickets, tracking them until the asset is decommissioned,
  • clear statistics and reports, which help managers not only perform network inventory but also make informed decisions about future investments and expanding IT resources.

Thanks to these functionalities, asset management software is increasingly used not only for computer inventory but also for software inventory.

How to Choose Software for Hardware and Software Inventory?

Finding a good ITSM system for IT inventory requires clearly defining the organization’s needs and comparing them with the functionalities of available solutions. Therefore, the decision should be made after consulting experts and testing a demo version in your own environment.

OXARI offers such an option— a system created by specialists who have been developing solutions for IT teams for over 20 years. It includes, among others, an advanced Service Desk module that optimizes ticket handling processes and an MDM system enabling remote management of mobile devices. Additionally, OXARI can help your organization meet NIS2 cybersecurity requirements by providing comprehensive tools for monitoring and managing IT infrastructure.

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